SPECIAL BONUS! Participants stay FREE at the Hilton Dubai Jumeirah Resort!

	IMPLEMENTING BUSINESS EXCELLENCE & INNOVATION METHODS Training Series FOR MANUFACTURING INDUSTRIES
DATE	TITLE
Spring 2010	Identifying Business Excellence and Innovation Opportunities (Course 1)
Spring 2010	Understanding and Documenting Process Performance (Course 2)
Spring 2010	Uncovering the Root Cause of Poor Process Performance (Course 3)
Spring 2010	Improving and Innovating Process Performance (Course 4)
Spring 2010	Maintaining Breakthrough Process Performance (Course 5)

	IMPLEMENTING BUSINESS EXCELLENCE & INNOVATION METHODS Training Series FOR SERVICES INDUSTRIES
DATE	TITLE
Spring 2010	Identifying Business Excellence and Innovation Opportunities (Course 1)
Spring 2010	Understanding and Documenting Process Performance (Course 2)
Spring 2010	Uncovering the Root Cause of Poor Process Performance (Course 3)
Spring 2010	Improving and Innovating Process Performance (Course 4)
Spring 2010	Maintaining Breakthrough Process Performance (Course 5)