Innovation 360 Institute
 Business Excellence and Innovation Course 3

Business Excellence and Innovation Program:
Uncovering the Root Cause of Poor Process Performance

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Pain points and unmet needs can usually be traced back to process inputs. Sometimes the root cause is apparent. When it’s not, in-depth analysis of process data is needed to uncover the source of the problem. Business excellence and innovation expert learn a variety of statistical analysis tools to help them analyze process data so they can permanently solve the problem.

Workshop Description:

This two-day workshop provides instruction in the statistical tools and techniques used to diagnose the relationship between process inputs and output.

Key Topics:

  • How to identify process inputs and outputs using tools such as Functional Analysis and FMEA.
  • How to draw on subject matter expertise to discover potential failure modes within a process.
  • How to use statistical tests to validate relationships between specific inputs and process output.
  • How to mitigate the risk associated with making the wrong decision.
  • How to optimize analysis by selecting the right sample sizes.
  • How to analyze multiple variables at once when historical data is available.
  • How to construct a simple experiment to prove relationships using Design of Experiments.
  • How to study the flow of a process and coordinate activity to minimize process waste using tools such as Creative Challenge, Spaghetti Diagrams, Work Combination Charts, Kanbans and Takt Time.
 


 

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